The Best Skills To Have For a Human Resources Degree

Published on: March 17, 2022

A business is only as good as its employees, but working in human resources is more than just ensuring an increase in productivity. The HR department of a company also has to make employee wellness and personal development a priority while developing a positive business culture. As a business grows, the value of HR also increases, but it takes a special kind of person to thrive in this career field. If you are considering a degree in human resources but wondering what skills are needed for the job, check out this quick list of the most important ones.

What Are The Top Responsibilities of HR Managers

Nearly every industry requires human resources managers to help employers find employees with the right skills for the job. HR managers need to ensure that they hire suitable candidates for positions within the business as well as develop the skills of employees. This can help contribute to a more positive culture within the company, increased productivity, and reduced employee turnover.

What Are Some of the Most Important Skills For HR Professionals To Have?

Problem Solving

Problem-solving is one of the most critical skills for HR professionals, as their decisions usually affect multiple people within the company. Not all issues that arise in an organization can be solved immediately, and neither are there universally applicable answers. However, someone with good problem-solving skills can look objectively at the issues involved. They can then make informed decisions based on the pros and cons of the available options for resolving the problem.


Sometimes employees encounter situations where they will only turn to someone they feel like they can trust. If they feel like they cannot trust their HR manager, they might look for employment elsewhere instead of asking for help, which can be bad for the business. HR professionals also deal with a lot of sensitive information about employees, and being trustworthy is vital to maintain the confidentiality that is needed.


Success is important in business, but not at the cost of unethical practices. Good HR professionals ensure that an ethical code of conduct is upheld at the workplace and displays ethical behavior at all times.


Presentation is a skill that is often overlooked, but it is essential for good HR professionals. Working in HR can mean conducting training sessions for new employees, relaying important information, or providing regular feedback to management. Without good presentation skills, it can be hard to capture audiences' attention and maintain their engagement.

Conflict Resolution

Conflict is inevitable in any workplace setting, especially in high-pressure or stressful situations. While employees can sometimes resolve these types of disagreements without intervention, it is up to HR professionals to help manage conflict amicably. Some disputes between employees can escalate and compromise productivity without good conflict resolution skills.


Being able to communicate openly with employees is another crucial skill for HR professionals. Working as an HR professional can sometimes involve delivering bad news or discussing unpleasant topics. If this is not handled appropriately, it can cause more significant problems further down the line.


Working in HR typically involves being responsible for a variety of different tasks. Without multi-tasking skills, it can be easy to become overwhelmed by all of the responsibilities. Mastering multi-tasking makes it easier to focus on what is essential first and deal with all the responsibilities effectively and timely.


HR professionals are often the voice of the employees in an organization, which makes assertiveness a vital skill. Being assertive makes it easier to step into a leadership role and communicate more confidently. In addition, being assertive also help HR professionals to come across as more honest and transparent.


Work is stressful, and employees can end up struggling with a variety of issues. HR professionals with empathy can understand what employees are going through and make better decisions regarding potential solutions. Empathizing with employees also makes them feel more valued and is good for their performance. Empathy goes hand in hand with emotional intelligence, which makes HR professionals more aware of their own reactions and feelings so that they can handle situations in a level-headed manner.


Being proactive is often seen as a personality trait, but you can improve it like any skill. A proactive HR professional can keep an eye on potential problems and usually take care of them before they escalate. Being proactive instead of reactive also means staying informed about all trends in HR and leveraging them to bring value to the business.

Technology Literacy

As with virtually all jobs these days, technology literacy is essential to HR. Many tools and systems are available in HR to make the job more efficient and effective, so it is vital to be familiar with them. More and more organizations are also using remote or hybrid teams, which can complicate things for HR professionals who lack the technology literacy to do their job in these situations effectively. Modern recruiting methods, new forms of training, social media, and growing industries make technology literacy invaluable for HR professionals.

What Degree Is Needed To Become An HR Professional?

Most HR professionals enter the occupation with a bachelor's degree in the human resources field. However, related fields like business, communications, and psychology are also popular choices. Those who want to go the extra mile also sometimes enhance their job opportunities with voluntary certification. These are available from institutions such as SHRM (Society for Human Resource Management), HRCI (HR Certification Institute), and others.


Working as an HR professional means changing the lives of those you interact with, which is a huge responsibility but also extremely rewarding. It is a profession where those with the right skills can thrive and help steer companies to success.

This site was founded by librarian Mike Madin in 1998. After more than 20 years on the Internet, AcademicInfo has become the premier website for education and university related information and reviews.

While we do our very best to provide accurate and up-to-date information, please contact us if you find anything that is either wrong, or that you feel is missing from the site.

Copyright © 1998 - 2024 Academic Info. All rights reserved.